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CP_a010 Medium Severity

Tesla CP_a010 — Charging Equipment Communication Error

Charge Port System (CP) alert — plain English explanation and what to do next

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System
Charge Port System (CP)
Severity
Medium Severity
Dealer visit
Try other chargers first
Affects models
All Models

What CP_a010 means

CP_a010 means your Tesla cannot communicate with the charging station. This is often the charger not your car. The charging protocol requires a handshake — when this fails you get CP_a010.

What to do

✓ Try a different charger before assuming it is a vehicle issue. This is frequently a faulty charging station.

1
Try a different charger stall — Move to a different Supercharger stall. If error disappears the original charger was faulty.
2
Unplug and replug firmly — Disconnect completely wait 30 seconds then reconnect firmly.
3
Reboot the vehicle — Perform soft reboot while connected to charger.
4
Try different charging network — If all stalls at one location fail try ChargePoint or Electrify America.
5
Contact Tesla if problem follows — If CP_a010 appears at multiple different chargers schedule vehicle service.

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